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Home Technology

Using AI to improve communication skills

by Rhiannon Bowman
December 2, 2024
in Artificial Intelligence, Products and Services, Resources, Technology
Reading Time: 5 mins read
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The platform offers students instant feedback on their body language, vocal tone, and word choice by simply uploading a video. Image: uSpeek

The platform offers students instant feedback on their body language, vocal tone, and word choice by simply uploading a video. Image: uSpeek

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Powered by artificial intelligence and machine learning, uSpeek can help students and teachers enhance their communication skills, from body language to spoken word, in a matter of minutes.

Whether a student is preparing for a class presentation or a job interview, communication cues such as body language, tone of voice and rate of speech are crucial to the success of their presentation. For uSpeek, an AI-driven company specialising in solutions for evaluating and coaching individuals to enhance their communication skills, these cues can be the difference between powerful or poor communication.

uSpeek’s platform offers students instant feedback on their body language, vocal tone, and word choice by simply uploading a video. The AI generates an in-depth report on 25+ unique parameters, highlighting areas of strength and improvement. This allows students to focus on specific elements that need polishing, whether it’s their posture, voice modulation, or vocabulary. The report provides insights similar to what an experienced human trainer or teacher would offer, making the process highly personalised.

uSpeek also has a library of more than 100 learning videos that guide users in honing their communication skills. The lessons cover various aspects of human behaviour, helping students gain valuable experience from real-world scenarios.

This blend of AI with the vast knowledge of millions of people’s experiences makes the platform unique. The company says it empowers students to improve step-by-step, building both confidence and competence in their interpersonal interactions.

Whether a student is preparing to perform in a school production, recite a poem in a foreign language, or accept an award at their school assembly or sporting club, uSpeek says its technology ensures they are ready by providing actionable feedback. With continuous practice and personalised guidance, students can transform their communication skills, growing into confident individuals ready to thrive in any environment.

uSpeek was co-founded by Ms Shammi Duggal and Ms Jenny Sarang. Ms Duggal is an engineer with an MBA and has worked  with Fortune 500 companies. She has more than 25 years’ experience spanning sales, marketing, business development and artificial intelligence-led digitisation. Ms Sarang is a leader in executive coaching and has designed and conducted corporate training in more than 60 companies across 25 countries.

“We can’t underestimate how important good communication and interpersonal skills are for students; it gives them confidence, it teaches them how to express themselves, which is useful for applying to university or the workforce,” Ms Sarang says.

The prevalence of social media has meant kids have lost the natural art of communication, which is the most important human to human connection, she says.

“Students need to understand that communication is not just the words you speak – it’s your body language, it’s how you present yourself. It is about putting the focus back on the importance of your presence and becoming a more empathetic human being,” Ms Sarang says.

As an engineer who has worked with large Fortune 500 companies, Ms Duggal says efficiency is highly-valued in the corporate world – and no less valued in the classroom. For teachers who assign students role-play activities like job interviews or presentation-based assignments, uSpeek can be a time-saving tool in terms of assessment.

“Because uSpeek is an AI tool, it can provide analytics and reports on students’ performance, without teachers spending time manually reviewing students’ videos,” Ms Duggal says.

uSpeek’s dashboard can help teachers track student’s improvement rates. They can export data with a single click, saving time and eliminating manual processes.

“All the analysis is done by AI, so it helps teachers save time assessing students’ communication skills and therefore spend more time giving personalised feedback and coaching them and being much more effective in a shorter period of time.”

uSpeek’s potential application in schools is unlimited, she says.

“It gamifies the whole art of learning. Teachers could use it for theatre and drama workshops, because it includes feedback on voice modulation, such as pitch and volume, as well as facial expressions.

“Teachers can get creative about how they use it. They could use it in language subjects, so students can really understand that communication is not just about spoken language, it’s also how they use their body language and their voice.”

Ms Sarang adds: “It can also be a tool to demonstrate and discuss different communication styles, such as assertive, aggressive, passive and passive aggressive. It can be used to teach students who are perceived to be passive or shy how to be more assertive.”

The Department of Education in Israel is currently using uSpeek to help its tenth graders improve their communication skills.

“They’re setting an example of how to use technology – generative AI specifically – to really help improve the lives of students and teachers,” she says.

All in all, uSpeek’s technology is designed to bridge the gap between AI and human expertise, delivering feedback that feels like it comes from an experienced coach. By combining cutting-edge technology with a human touch, it offers a comprehensive learning experience to build the next generation of confident communicators.

Need more information?

School’s interested in learning more about uSpeek and how it can enhance their student’s communication skills are invited to phone 0493 027 378 or visit www.uspeeknow.com.

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