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Home Technology Artificial Intelligence

Building a successful AI program

by Rhiannon Bowman
October 14, 2024
in Artificial Intelligence, Technology
Reading Time: 4 mins read
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Microsoft Copilot data is encrypted, and user prompts are not saved or stored. Image: JB Hi-Fi Education

Microsoft Copilot data is encrypted, and user prompts are not saved or stored. Image: JB Hi-Fi Education

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Schools can build a robust AI program through establishing clear principles and goals, and effectively engaging all key stakeholders, says JB Hi-Fi Education.

Artificial Intelligence holds immense potential to transform teaching, improve student learning and reduce administrative workloads. Yet, any great change is accompanied by challenges, and the growing accessibility of AI for schools is no exception.

As school leaders explore these possibilities, it is crucial for education institutions to proactively address these challenges and risks, ensuring a responsible and successful adoption of AI into education. A successful AI execution demands a strategic approach to align with a school’s unique aims and needs.

Before initiating any technological deployment, it’s crucial to understand each school’s bespoke and unique requirements, aspirations, and values. Each education institution should ask itself: what challenges are hindering our education processes? Where can AI be most effectively leveraged to create the most significant impact? Are our goals focused on improving student outcomes, streamlining administrative tasks or increasing efficiencies for our teachers? A comprehensive full assessment can present the potential applications of generative AI to schools and guide the development of a tailored strategy.

Once a schools’ objectives are clearly defined, another key initiative is to establish robust frameworks and guidelines that are essential for the use of generative AI. A proactive approach has been taken in Australia with the creation of the National AI in Schools Taskforce. The taskforce is composed of experts from major Australian education jurisdictions and in AI ethics, and developed the nation’s first comprehensive framework for AI in education:  the Australian Framework for Generative Artificial Intelligence in Schools.

The framework offers guidance to help education institutions understand, use, and respond to generative AI through appropriate and inappropriate use cases at schools. The taskforce outlines three primary goals in the framework: education outcomes, ethical practices and equity and inclusion. These goals are the basis of six core principles developed in the framework. Following the recommended guidelines outlined in the framework will assist Australian schools introduce generative AI for responsible and ethical use, with a focus on maximising student benefits.

Data privacy and protection are critical requirements to integrating AI tools in education. Robust data governance policies are essential to safeguard a user’s data and personal information. Some generative AI solutions, such as Microsoft Copilot, have been developed with protections of this nature embedded within its systems.

When a user logs in to a Microsoft Copilot via a school account, all data is encrypted, user prompts are not saved or stored, and Microsoft’s program has no ability to access or view chat data generated by Copilot. The prompts and data inputted to Copilot’s chat function is also never used to train Copilot’s language model. These safeguards ensure the privacy and security of school data as a fundamental aspect of AI deployment and fosters a safe learning environment.

Building a supportive community around generative AI is another essential step in its successful implementation. Engaging with stakeholders, including school leaders, administrators, educators, students, and parents, is crucial. Cultivating an open dialogue about the potential benefits and challenges of AI will also create a shared contextual understanding. Gathering feedback and input from all stakeholders will provide valuable insights for improvement.

According to AI In Education: A Microsoft Special Report (November 2023), most students, educators and education leaders have already used AI for school purposes but only a few of them are strongly familiar with it. To address this, investing in comprehensive training and development for all key stakeholders will ensure the features of generative AI are used to its highest potential. Equipping stakeholders with the necessary skills will maximise the generative AI capabilities and benefits. By teaching students and educators about AI concepts and empowering them to use AI tools responsibly, schools can cultivate digital literacy and prepare students for their future.

By comprehending an education institution’s specific needs, establishing clear principles and goals, and effectively engaging all key stakeholders, schools can build a robust AI program. By evaluating the use and benefits of generative AI, and exploring how generative AI can enhance learning, Australian schools can be first-movers to advantage their students in AI.

To understand more about the benefits and applications generative AI can bring to the classroom, download JB Hi-Fi Education’s guide to AI: www.jbhifi.education/jb-business-ai-in-education.

Sources: Australian Framework for Generative Artificial Intelligence in Schools, AI In Education: A Microsoft Special Report, Microsoft Education AI toolkit.

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